Courtney has been with ICA since January 2018, entering as the Coordinated Entry Specialist for the Balance of State and transitioned to CoC Director in 2020. In addition to being deeply involved in the technical aspects and development of the Coordinated Entry process during her tenure, her experience includes extensive work in individual and family shelters throughout her career. Courtney holds an MSW from Washington University in St. Louis and a BA in Social Work from Luther College.
