Coordinated Entry & Service Regions

Coordinated Entry refers to the process used to assess and assist in meeting the housing needs of people at-risk of homelessness and people experiencing homelessness. It allows for a streamlined approach to services and prioritizes those with the highest barriers to housing instead of a “first come, first served” approach. In Iowa, there are 14 regions operating Coordinated Entry.

For rental and/or other assistance for those that are experiencing or at risk of homelessness please visit the Iowa Housing Help Portal by clicking the button below.

Coordinated Entry Process / Statewide Policies

Coordinated Entry is considered one of the many interventions in a community’s united effort to end and prevent homelessness.

Regions

Coordinated Entry refers to the process used to assess and assist in meeting the housing needs of people at-risk of homelessness and people experiencing homelessness. It allows for a streamlined approach to services and prioritizes those with the highest barriers to housing instead of a “first come, first served” approach. In Iowa, there are 14 regions operating Coordinated Entry, as shown below in the map.

Coordinated Entry Regional Map

If you are seeking homeless services, see specific region information below for contact information.

If you are seeking services in either Polk, Pottawattamie, or Woodbury Counties, please use the links below to access the other Iowa Continuum of Cares:

Coordinated Services Regions
Contact & Information

  • Balance of Counties

    County Coverage: Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, & Shelby.

    Local Meeting Info: Regional meetings occur every other Wednesday, 3 p.m. (CST).

    Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Crisis Intervention & Advocacy Center

    1-800-550-0004

  • Black Hawk/Tama/Grundy

    County Coverage: Black Hawk, Grundy and Tama.

    Local Meeting Info: Regional meetings occur every Tuesday at 9 a.m.(CST).

    Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Community Housing Initiatives

    1-319-235-3000

    *For Domestic Violence Services
    1-800-410-7233

  • Eastern Iowa

    County Coverage: Clinton, Delaware, Dubuque, & Jackson.

    Local Meeting Info: Regional meetings are held on the first and third Thursday of each month at 2 p.m. (CST).

    Quarterly meetings take place on the first Thursday, every 3 months. (January, April, July, October)

    Contact Info: Lead Fiscal, Data Coordination, and Planning Agency: Community Solutions of Eastern Iowa (CSEI)

    To contact someone during the hours of 8am-4pm, Monday-Friday please use the county contact tabs to connect:

    * Dubuque & Delaware Counties -
    1-833-587-8322

    Domestic Violence Services
    1-800-410-7233

    * Clinton or Jackson Counties -
    1-833-849-8976

    Domestic Violence Services
    1-866-921-3354

  • Johnson/Washington

    County Coverage: Johnson & Washington

    Local Meeting Info: Regional meetings Thursdays at 9:30 a.m. (CST).

    Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Shelter House

    1-319-351-0326

    *For Domestic Violence Services
    1-800-373-1043

  • Linn/Benton/Jones

    County Coverage: Benton, Jones, & Linn.

    Local Meeting Info: Regional meetings occur Wednesdays at 10 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Waypoint Services

    1-319-366-7999

  • North Central Iowa

    County Coverage: Cerro Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, & Worth.

    Local Meeting Info: Regional meetings are held on Tuesdays at 2 p.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Friends of the Family

    1-800-410-7233

  • Northeast Iowa

    County Coverage: Allamakee, Bremer, Buchanan, Butler, Chickasaw, Clayton, Fayette, Howard & Winneshiek.

    Local Meeting Info: Regional meetings occur Thursdays at 3 p.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Friends of the Family

    1-800-410-7233

  • Northwest Iowa

    County Coverage: Carroll, Cherokee, Crawford, Ida, Lyon, Monona, O’Brien, Osceola, Plymouth & Sioux.

    Local Meeting Info: Regional meetings occur every other week on Wednesdays at 8:45 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Family Crisis Centers

    1-800-382-5603

  • Quad Cities Bi-State

    County Coverage: Scott County in Iowa & Rock Island County in Illinois.

    Local Meeting Info: Regional meetings occur every Thursday at 1:30 p.m. (CST).

    Local Contact Info: Lead Data Coordination, Fiscal, and Planning Agency: Humility Homes & Services, Inc. (HHSI)

    To contact someone during the hours of 8am-4pm, Monday-Friday:
    1-563-322-8065

    To contact someone between 4pm-8pm, Monday-Friday:
    1-833-739-0065

    *For Domestic Violence Services
    1-866-921-3354

  • Rolling Hills

    County Coverage: Appanoose, Davis, Iowa, Jasper, Jefferson, Keokuk, Lucas, Mahaska, Marion, Monroe, Poweshiek, Van Buren, Wapello, Warren, & Wayne.

    Local Meeting Info: Regional meetings occur every Tuesday at 9:30 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Central Iowa Shelter & Services

    1-833-739-0065

    For Domestic Violence Services Contact:

    Appanoose, Davis, Jasper, Jefferson, Keokuk, Lucas, Mahaska, Marion, Monroe, Poweshiek, Wapello, and Wayne Counties
    1-800-270-1620

    Warren County
    1-515-243-6147

    Iowa & Van Buren Counties
    1-800-373-1043

  • South Central/West

    County Coverage: Adair, Adams, Clarke, Dallas, Decatur, Guthrie, Madison, Ringgold, Taylor, & Union.

    Local Meeting Info: Regional meetings occur every Wednesday at 8:30 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Crisis Intervention & Advocacy Center

    1-800-550-0004

  • Southeast Iowa

    County Coverage: Cedar, Des Moines, Henry, Lee, Louisa & Muscatine.

    Local Meeting Info: Regional meetings occur every Wednesday at 1 p.m. (CST).

    Local Contact Info:
    Lead Fiscal Agency: Muscatine Center for Social Action

    Lead Planning Agency: Muscatine Municipal Housing Agency

    Lead Data Coordination Agency: Community Action of Southeast Iowa

    1-563-264-3278

    *For Domestic Violence Services:

    Muscatine, & Louisa Counties
    1-866-921-3354

    Henry, Des Moines, Lee, & Cedar Counties-
    1-800-373-1043

  • Two Rivers

    County Coverage: Boone, Greene, Hardin, Marshall & Story.

    Local Meeting Info: Regional meetings occur every Wednesday at 11 a.m. (CST).

    Local Contact Info:
    Lead Fiscal Agency: The Bridge Home

    Lead Planning Agency: The Bridge Home & ACCESS

    Lead Data Coordination Agency: The Bridge Home & YSS

    1-515-232-8075

    * For Domestic Violence Services
    1-515-292-0543

  • Upper Des Moines

    County Coverage: Buena Vista, Calhoun, Clay, Dickinson, Emmet, Hamilton, Humboldt, Palo Alto, Pocahontas, Sac, Webster, & Wright.

    Local Meeting Info: Regional meetings occur every Thursday at 9 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Upper Des Moines Opportunity

    To contact someone during the hours of 8am-4pm, Monday-Friday please use the county info below to connect:

    Buena Vista County - 1-712-732-1757

    Clay County - 1-712-262-7409

    Dickinson County - 1-712-336-1112

    Emmet County - 1-712-362-2391

    Humboldt County - 1-515-332-3631

    O’Brien County - 1-712-957-1023

    Osceola County - 1-712-754-2573

    Palo Alto County - 1-712-852-3782

    Pocahontas County - 1-712-335-3335

    Webster County - 1-515-576-7774

    To contact someone between 4pm-8am, Monday-Friday and on weekends please use the after hours contact below:
    1-800-245-6151

    *For Domestic Violence Services:

    Buena Vista, Calhoun, Clay, Dickinson, Emmet, Palo Alto, Pocahontas, & Sac Counties
    1-712-258-7233

    Humboldt & Webster Counties
    1-888-356-2006

State-Wide Contact

For more information on State-wide Coordinated Entry or to request changes to your region please use the information below: