Coordinated Entry & Service Regions

Coordinated Entry refers to the process used to assess and assist in meeting the housing needs of people at-risk of homelessness and people experiencing homelessness. It allows for a streamlined approach to services and prioritizes those with the highest barriers to housing instead of a “first come, first served” approach. In Iowa, there are 14 regions operating Coordinated Entry.

To access specific county information and resources please visit the Iowa Housing Help Portal by clicking the button below.

Iowa Housing Help Portal

Regions & Process

Coordinated Entry Regional Map

Coordinated Entry is considered one of the many interventions in a community’s united effort to end and prevent homelessness. This process is an established, system-wide process to quickly coordinate access, assessment, prioritization, and referrals to housing and services for people experiencing or at risk of homelessness. To see a map of the 14 Coordinated Services Regions across the CoC, please use the link below.

If you are seeking services in either Polk, Pottawattamie, or Woodbury Counties, please use the links below to access the other Iowa Continuum of Cares:

If you are seeking homeless services, see specific region information below for contact information.

Coordinated Services Regions
Contact & Information

  • Balance of Counties

    County Coverage: Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, & Shelby.

    Local Meeting Info: Regional meetings occur every other Thursday, 9 a.m. (CST).

    Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Crisis Intervention & Advocacy Center

    For homeless or Domestic Violence Services- Contact Crisis Intervention & Advocacy Center at:

    1-800-550-0004

  • Black Hawk/Tama/Grundy

    County Coverage: Black Hawk, Grundy and Tama.

    Local Meeting Info: Regional meetings occur every Tuesday at 9 a.m.(CST).

    Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Friends of the Family

    *For homeless or Domestic Violence Services contact Friends of the Family at:
    1-800-410-7233

  • Eastern Iowa

    County Coverage: Clinton, Delaware, Dubuque, & Jackson.

    Local Meeting Info: Regional meetings are held on the first and third Thursday of each month at 2 p.m. (CST).

    Quarterly meetings take place on the first Thursday, every 3 months. (January, April, July, October)

    Contact Info: Lead Fiscal, Data Coordination, and Planning Agency: Community Solutions of Eastern Iowa (CSEI)

    To contact someone during the hours of 8am-4pm, Monday-Friday please use the county contact tabs to connect:

    * Dubuque & Delaware Counties -

    For homeless services contact:
    1-833-587-8322

    For Domestic Violence Services contact Friends of the Family at:
    1-800-410-7233

    * Clinton or Jackson Counties -

    For homeless services contact:
    1-833-849-8976

    For Domestic Violence Services contact Family Resources at:
    1-866-921-3354

  • Johnson/Washington

    County Coverage: Johnson & Washington

    Local Meeting Info: Regional meetings Thursdays at 9:30 a.m. (CST).

    Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Shelter House

    For homeless services contact:
    1-319-351-0326

    *For Domestic Violence Services contact Domestic Violence Intervention Program at:
    1-800-373-1043

  • Linn/Benton/Jones

    County Coverage: Benton, Jones, & Linn.

    Local Meeting Info: Regional meetings occur Wednesdays at 10 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Waypoint Services

    For homeless services contact:
    1-319-366-7999

    *For Domestic Violence services contact Friends of the Family at:
    1-800-410-7233

  • North Central Iowa

    County Coverage: Cerro Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, & Worth.

    Local Meeting Info: Regional meetings are held on Mondays at 2 p.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Friends of the Family

    For homeless services or Domestic Violence services contact Friends of the Family at:
    1-800-410-7233

  • Northeast Iowa

    County Coverage: Allamakee, Bremer, Buchanan, Butler, Chickasaw, Clayton, Fayette, Howard & Winneshiek.

    Local Meeting Info: Regional meetings occur Thursdays at 3 p.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Friends of the Family

    For homeless services or Domestic Violence services contact Friends of the Family at:
    1-800-410-7233

  • Northwest Iowa

    County Coverage: Carroll, Cherokee, Crawford, Ida, Lyon, Monona, O’Brien, Osceola, Plymouth & Sioux.

    Local Meeting Info: Regional meetings combined with Upper Des Moines occur every other Wednesdays at 2 p.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Family Crisis Centers

    For homeless services or Domestic Violence services contact Family Crisis Centers at:
    1-800-382-5603

  • Quad Cities Bi-State

    County Coverage: Scott County in Iowa & Rock Island County in Illinois.

    Local Meeting Info: Regional meetings occur every Thursday at 1:30 p.m. (CST).

    Local Contact Info: Lead Data Coordination, Fiscal, and Planning Agency: Institute for Community Alliances (ICA)

    For homeless services contact:
    1-833-739-0065

    *For Domestic Violence Services contact Family Resources at:
    1-866-921-3354

  • Rolling Hills

    County Coverage: Appanoose, Davis, Iowa, Jasper, Jefferson, Keokuk, Lucas, Mahaska, Marion, Monroe, Poweshiek, Van Buren, Wapello, Warren, & Wayne.

    Local Meeting Info: Regional meetings occur every other Tuesday at 9:30 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Central Iowa Shelter & Services

    For homeless services:
    1-833-739-0065

    For Domestic Violence Services Contact:

    Appanoose, Davis, Jasper, Jefferson, Keokuk, Lucas, Mahaska, Marion, Monroe, Poweshiek, Wapello, and Wayne Counties contact Crisis Intervention Services at:
    1-800-270-1620

    Warren County contact Children & Families of Iowa at:
    1-515-243-6147

    Iowa & Van Buren Counties contact Domestic Violence Intervention Program at:
    1-800-373-1043

  • South Central/West

    County Coverage: Adair, Adams, Clarke, Dallas, Decatur, Guthrie, Madison, Ringgold, Taylor, & Union.

    Local Meeting Info: Regional meetings occur every Wednesday at 8:30 a.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Crisis Intervention & Advocacy Center

    For homeless services or Domestic Violence services contact Crisis Intervention and Advocacy Center at:
    1-800-550-0004

  • Southeast Iowa

    County Coverage: Cedar, Des Moines, Henry, Lee, Louisa & Muscatine.

    Local Meeting Info: Regional meetings occur every Wednesday at 1 p.m. (CST).

    Local Contact Info:
    Lead Fiscal Agency: Muscatine Center for Social Action

    Lead Planning Agency: Muscatine Municipal Housing Agency

    Lead Data Coordination Agency: Community Action of Southeast Iowa

    For homeless services contact:
    1-563-264-3278

    *For Domestic Violence Services:

    Muscatine, & Louisa Counties Contact Family Resources at:
    1-866-921-3354

    Henry, Des Moines, Lee, & Cedar Counties contact Domestic Violence Intervention Program at:
    1-800-373-1043

  • Two Rivers

    County Coverage: Boone, Greene, Hardin, Marshall & Story.

    Local Meeting Info: Regional meetings occur every Wednesday at 11 a.m. (CST).

    Local Contact Info:
    Lead Fiscal Agency: The Bridge Home

    Lead Planning Agency: The Bridge Home & ACCESS

    Lead Data Coordination Agency: The Bridge Home & YSS

    For homeless services contact:
    1-515-232-8075

    * For Domestic Violence Services contact ACCESS at:
    1-515-292-0543

  • Upper Des Moines

    County Coverage: Buena Vista, Calhoun, Clay, Dickinson, Emmet, Hamilton, Humboldt, Palo Alto, Pocahontas, Sac, Webster, & Wright.

    Local Meeting Info: Regional meetings combined with Northwest Iowa occur every other Wednesdays at 2 p.m. (CST).

    Local Contact Info: Lead Fiscal, Planning and Data Coordination Agency: Upper Des Moines Opportunity

    For homeless services, to contact someone during the hours of 8am-4pm, Monday-Friday please use the county info below to connect:

    Buena Vista County - 1-712-732-1757

    Clay County - 1-712-262-7409

    Dickinson County - 1-712-336-1112

    Emmet County - 1-712-362-2391

    Humboldt County - 1-515-332-3631

    O’Brien County - 1-712-957-1023

    Osceola County - 1-712-754-2573

    Palo Alto County - 1-712-852-3782

    Pocahontas County - 1-712-335-3335

    Webster County - 1-515-576-7774

    For homeless services, to contact someone between 4pm-8am, Monday-Friday and on weekends please use the after hours contact below:
    1-800-245-6151

    *For Domestic Violence Services:

    Buena Vista, Calhoun, Clay, Dickinson, Emmet, Palo Alto, Pocahontas, & Sac Counties contact Friends of the Family at:
    1-712-258-7233

    Humboldt & Webster Counties contact Domestic/Sexual Assault Outreach Center at:
    1-888-356-2006

Contact

For more information on State-wide Coordinated Entry contact CoC staff.